PRC was founded by Helen Smith a sales and business development professional having amassed many years of experience in the corporate world including training. Coming initially from a retail background Helen is a specialist in the facilities management industry. On recognising a new purpose and an evolving passion to share experience to enable others, Helen founded PRC to do just this and works as an independent consultant, trainer coach, and mentor.
Any organisation is only as successful as it’s people, so our mission and focus is on the investment and development of those people; providing inspiration, motivation and support to positively transform them enabling them to be the very best version of themselves.
Through designing and delivering workshops focussed on the growth and development of people and their organisations we have built a reputation for creating customer services excellence.
Working within the parameters of the Global Code of Ethics our coaching provides partnerships that stimulate alternative thinking and new perspectives; we offer practical strategies that enable people to achieve outcomes they have identified themselves.
Our mentoring services are relationships of support; facilitating the development of skills and achievement of goals through a series of confidential one to one conversational engagements.
We possess the direct and appropriate levels of knowledge and experience to be able to do this within the selected areas with which we work.
From a consultancy perspective we specialise in working within the Facilities Management industry with Cleaning and Catering as core services; we are experts at ‘spotting the gaps’ and have collaborated with cleaning professionals to help review the provision of their operations and all aspects of their business practices focussing on the maximisation of productivity.
Our Approach is Investing in people is investing in growth; we believe its a ‘People’s Philosophy’.
Companies are about values, beliefs, Leadership and the fulfilment of clients’ needs; so the performance of employees is crucial this determines the success of a business. Individuals within a business need to be inspired and motivated in order to be consistently productive.
We put this unique view into action developing partnerships and focusing on vision and company ethos.
Why PRC? Its all about Mindset!
Because we are people’s people! and because we are realists in our approach, we recognise the need for flexibility in both time and budgets especially in unprecedented times.
PRC helps businesses to see things differently and provides independent and unbiased support; we want to enable senior management teams to maximise their valuable time to concentrate on core business issues.
We can create this freedom for you to do the most important things you need to do what only you can do best: running your business!
